CHECK-IN GUEST WITH CREDIT CARD

From the Main Menu, select Front Desk and select Arrivals.
Enter search criteria (i.e. Name of or Conf. No.) and select Search.
Highlight the desired arrivals and select Edit to display full reservation.
Use the Tab key to move from field to field while verifying all accommodation information.
Once the cursor enters the room field, Opera automatically assigns the first clean and vacant room available that meets the Rm. Type request.
Alternative suggestions are listed in the lower left-hand portion of the screen and may be manually choosing by typing in the Room field.


To change the form of payment to credit card from the original registration form of payment, select from the drop down arrow next to the Payment field.

Choose the given Payment Method and select OK.

If a credit card is available on file for the guest’s Individual Profile but not being used as a form of payment, select cancel.

Even if this credit card is being used, it is suggested to Cancel; this will prompt the Credit Card interface to ask for the card to be swiped.

Answering Yes Attaching the credit card to the guest’s profile keeps the newly swiped card on record for future use.
Answering No only keeps the newly swiped card for this particular record only.

Note the newly swiped credit card information
With a Room assigned and a collected payment, select OK to check the guest into the hotel.
Answer Yes to check the guest in.
Opera verifies the Room and Method of Payment again allowing another opportunity to make any changes; if not, select OK.
To change either, select from the drop down next to the field and make the change.
Decide whether to print a registration card and answer accordingly.
Select OK to close the successful check in message.

If a credit card already exists on the reservation as Payment for guarantee, to change the payment method, change form the Payment field and delete the payment.
Select from the drop down arrow next to Payment to select the given credit card.
Choose the appropriate Payment Method and select OK.
Again, Cancel from using the Available Credit Card from the guest profile.
Note the newly swiped credit card as a Method of Payment and select OK to complete the check in.
If the PMS system is connected to interfaces it prompts the key card interface for the keys.
A change of payment may be performed yet again here as well.