PROFILE INTRODUCTION
A Profile is a record of information about a guest, company, agent or group, including previous stays and open reservation.
INDIVIDUAL PROFILE
This profile type is primarily associated with guests, although other persons (such as your employees) may also have an individual profile. Having guest profiles on hand allows you to make reservation quickly and accurately because you already have on record many of the details you need to know.
COMPANY PROFILE
These are business who book catering functions with your property, the business who sponsor guest reservations, the vendor who provide goods and services to your property and so on.
TRAVEL AGENT PROFILE
Sometimes simply called “Agents”, these are the Professional who book business at your property for the guests who are their clients. Travel agent profile are important in managing relationships and in handling the commissions you pay these accounts.
SOURCE PROFILE
Sources are other persons or organizations who are not travel agents but who are nevertheless responsible for bringing business. Sources can be, example, secretaries who make travel for their companies’ executives.
GROUP PROFILE
A group is an affiliation that sponsors business at your property. Group business might include any (typically) one-time affair such as a family party or a wedding.
CONTACT PROFILE
Contact are people who serve as an interface between your staff and a guest or business account. Reliable contact information can be key in quickly resolving questions and making decisions. Contacts have a double identify in Opera each contact also has an individual type profile.
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