Guest Request Procedure

REQUEST

Select Reservation, then choose Profile.
Enter the guest’s last name or enter a few letters of the guest’s last name. Click Search.
Highlight the selected guest to view.
Click Request. (A Profile Request window appears on screen)
Select a request type on drop down list, or activate the LOV (List of Values) button.
Mark X on selected request type. Then, click OK.
Select Send Method on drop down list, or activate the LOV button.
Mark X on selected send methods. Then, click OK,
Click OK again, to process the guest’s request.