Property Management for Front Desk Officer
Managing a hotel with the guide of a system.
Hotel Management
Thursday, November 19, 2009
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Topics in PMS
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2009
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November
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What is Front Desk?
TRACES in FRONT DESK
DEFINITION OF TERMS in FRONT DESK
DISPLAY MESSAGES in FRONT DESK
GROUP GUEST PROCEDURES in FRONT DESK
MESSAGES
FUNCTION BUTTONS in FRONT DESK
ADVANCE SEARCH in FRONT DESK
ROOM BLOCKING PROCEDURES
Room Blocking
HOUSE ACCOUNT PROCEDURES
Accounts in FRONT DESK
In-House Guests
Queue Reservations Statistics in FRONT DESK
Function Buttons in QUEUE RESERVATIONS
Queue Reservations in FRONT DESK
QUEUE RESERVATIONS
CHECK-IN GUEST WITH CASH
CHECK-IN GUEST WITH CREDIT CARD
CHECK-IN
WALK-IN
ARRIVAL
TO ENTER A DEPOSIT PAYMENT IN RESERVATION
Reservation Options
Reservation Options
UPDATE RESERVATION PROCEDURES
NEW RESERVATION PROCEDURE
Rate Query
Rate Query Terminologies
Other Rate Query Window with Rate Class
Rate Query Window
Function Buttons in OPERA
Terminlogies in OPERA
The Reservation Window
Components of Reservation Window
New Account Profile Window
New Account Profile Options
CREATING A NEW ACCOUNT PROFILE
EDIT ACCOUNT PROFILE PROCEDURES
DELETE ACCOUNT PROFILE PROCEDURES
Options of an Individual Profile
CREATING A NEW INDIVIDUAL PROFILE
Search Profile Screen
No title
Features of Profile in MICROS OPERA
PROFILE SEARCH PROCEDURE
To Log-out the Micros Opera
Sign-In using OPERA
Individual Profile Windows
No title
Guest Quick RESERVATION
Guest Request Procedure
Guest Enrollment Procedure
Activity Lookup
Saving the Guest Profile
Changing Guest's Profile
How to Create a Guest New Profile?
How to Search a Guest Profile?
What is Profile?
Shortcut Commands in using the Micros OPERA
What is Property Management System (PMS)?
